Quantcast
Channel: SCN : Unanswered Discussions - SAP GUI
Viewing all articles
Browse latest Browse all 2552

Personas 2.0 ME53N not recognizing type of attachment

$
0
0

Hi, Wondering if anyone has run into this issue in ME53N (PReq Display), or any other MExxN screens.

 

This is on a Personas 2.0 SP3 system. Using Basic View (and flavor behaves the same), I try to open a document linked to an Item :

i.e. select the item in the item overview section, click on the attachment clip iconitmovw.png

Then double-click a document row on the next screen.

lnkdocs.png

Word and Excel doc types are recognized correctly and the appropriate viewer is triggered. In case of PDF and PPTx documents, however, the type of document is not recognized, and a pop-up appears asking user to choose viewer (and this would be confusing to our users).

chooseType.png

When I repeat the exact same test on the same PReq using WebGUI, PDF and PPT documents are recognized and correct viewer triggered.pptxfile.png

Would appreciate any feedback, thx!

Jay.


Viewing all articles
Browse latest Browse all 2552

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>